Cookie Policy for onlinehealthshop.co.za
This Cookie Policy explains how Online Health Shop (“we”, “us”, or “our”) uses cookies and similar technologies on onlinehealthshop.co.za. We use cookies to improve website functionality, analyse traffic, personalise content, and support our e‑commerce services. Accordingly, this policy should be read together with our Privacy Policy, Privacy & POPIA Notice, and Terms and Conditions.
What Are Cookies?
Cookies are small text files that websites store on your device when you visit them. These files allow the website to recognise your device, remember your preferences, and improve your browsing experience. In addition, cookies help us understand how visitors use our website so we can improve performance and usability. This is cookies explained in this Cookie Policy.
How We Use Cookies
We actively use cookies to:
- Ensure the website functions correctly
- Enable shopping cart and checkout features
- Analyse website traffic and visitor behaviour
- Remember user preferences and settings
- Support marketing and communication tools
- Improve security and prevent fraud
As a result, some cookies are essential for the website to operate, while others help us optimise and grow our services.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website. For example, they allow you to add products to your cart, complete purchases, and access secure areas of the site. Without these cookies, core services cannot function properly.
Examples include:
- WooCommerce session and cart cookies
Performance and Analytics Cookies
These cookies collect information about how visitors use our website. We use this data to analyse traffic patterns, measure page performance, and improve user experience. Importantly, the information collected is aggregated and anonymised where possible.
Tools used:
- Google Analytics (via Google Site Kit)
Functional Cookies
Functional cookies allow the website to remember your preferences, such as language choices or previously entered information. Consequently, these cookies provide a more personalised and efficient browsing experience.
Tools used:
- Contact Form 7
- WooCommerce user preferences
Marketing and Communication Cookies
These cookies help us communicate with customers, manage subscriptions, and deliver relevant updates. In some cases, they also assist with measuring the effectiveness of our campaigns.
Tools used:
- Mailchimp
Third‑Party Cookies
We may allow trusted third‑party service providers to place cookies on your device to support analytics, communication, and website functionality. These providers process data in accordance with their own privacy policies and applicable data protection laws.
Third‑party services currently used include:
- Google (Analytics and Site Kit)
- Mailchimp
- WordPress and WooCommerce integrations
Managing and Disabling Cookies
You can manage or disable cookies at any time through your browser settings. However, please note that disabling certain cookies may affect website functionality and limit your ability to place orders or use specific features.
In addition, you can manage your preferences through our cookie banner or cookie settings tool when available.
POPIA and Data Protection
We process personal information collected through cookies in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). For more information on how we collect, use, and protect your personal data, please refer to our Privacy Policy and Privacy & POPIA Notice.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Therefore, we encourage you to review this page regularly to stay informed.
Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us via the details provided on our website.
Last updated: 18 April 2026
