Website Disclaimer
This Website Disclaimer forms an integral part of the Terms and Conditions, Privacy Policy, Privacy & POPIA Notice, Cookie Policy, Shipping Policy, and Refund & Returns Policy of onlinehealthshop.co.za, and you must read it together with those documents.
By accessing or using this website, you confirm that you have read, understood, and agreed to all related policies and legal notices published on this site.
1. Website Use and General Information
We provide all information on onlinehealthshop.co.za in good faith and for general informational and commercial purposes only.
Although we take reasonable steps to ensure that website content, product descriptions, pricing, and availability are accurate, we do not warrant that such information will always be complete, current, or error-free.
Accordingly, your use of this website and reliance on any information displayed is entirely at your own risk, subject to applicable South African law.
2. No Professional or Medical Advice
Online Health Shop does not provide medical, pharmaceutical, legal, regulatory, or professional advice of any kind.
Therefore, all content on this website — including product information, educational material, articles, descriptions, images, labels, or downloadable resources — serves informational purposes only and does not constitute professional advice.
You should always consult a qualified healthcare professional before using any supplement, herbal remedy, ingredient, or health-related product, especially if you:
- Have a pre-existing medical condition
- Are pregnant or breastfeeding
- Take prescription or chronic medication
- Have known allergies or sensitivities
Accordingly, nothing on this website intends to diagnose, treat, cure, or prevent any disease as contemplated under South African health legislation.
3. Supplements, Herbal Remedies, and Natural Products
We sell natural supplements, herbal remedies, and plant-based products. However, the term “natural” does not guarantee safety, suitability, or effectiveness for every individual.
Product responses vary from person to person. Therefore, we make no guarantees regarding outcomes, effectiveness, or benefits.
You acknowledge that:
- You are responsible for determining product suitability.
- You use all products strictly according to instructions.
- You accept the risk of allergic reactions, sensitivities, or adverse effects.
4. Raw Ingredients and Ingredients for Manufacturing
Online Health Shop may sell raw ingredients intended for use in:
- Supplement formulation
- Cosmetic manufacturing
- Research and development
- Laboratory or industrial applications
Furthermore, we do not sell such ingredients as finished consumer health products unless we expressly state otherwise.
- You assume full responsibility for formulation, testing, labelling, compliance, and regulatory approval.
- You confirm that you possess the required knowledge, skill, and competence to use such ingredients.
- We do not provide formulation, dosage, or compliance advice unless explicitly stated in writing.
5. Chemical Products – Professional Use Only
Accordingly, we sell certain chemical products on this website strictly for laboratory, cosmetic, manufacturing, or research purposes.
Furthermore, we do not intend these products for ingestion, inhalation, or personal use unless we explicitly state otherwise on the product label.
By purchasing chemical products, you confirm that:
- You understand proper handling, storage, and disposal requirements.
- You will comply with occupational health and safety laws.
- You will use such products lawfully and responsibly.
We disclaim liability for misuse, unsafe handling, repackaging, resale, or unlawful application of chemical products.
6. Consumer Protection Act (CPA) Notice
Nothing in this Website Disclaimer limits or excludes any rights you may have under the South African Consumer Protection Act, 68 of 2008 (CPA)
However, to the extent permitted by law, Online Health Shop:
- Supplies products “as is” where appropriate.
- Relies on information supplied by manufacturers and suppliers.
- Is not responsible for misuse, modification, or use outside intended purpose.
Where products are repurposed, reformulated, or combined with other substances, responsibility transfers fully to the user.
7. Limitation of Liability
To the fullest extent permitted under South African law:
- Online Health Shop shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage.
- This includes, without limitation, loss of profit, health outcomes, business interruption, or personal injury resulting from product use or website access.
We are not liable for:
- Incorrect use, dosage, or preparation
- Allergic reactions or sensitivities
- Failure to follow instructions or warnings
- Reliance on website information without professional advice
Our total liability, where liability cannot be excluded by law, is limited to the value of the product purchased.
8. Product Variations and Availability
Product formulations, packaging, ingredients, instructions, and availability may change without prior notice.
Accordingly, you must always read the product label and instructions before use, regardless of previous purchases.
9. Digital Products (Current or Future Offerings)
If we offer digital products such as eBooks, guides, or downloadable materials:
- These products are provided for informational purposes only.
- They do not constitute professional, medical, legal, or regulatory advice.
- All sales may be final, subject to applicable CPA provisions.
No digital product may be copied, redistributed, or resold without express written permission.
10. External Links and Third-Party Content
This website may include links to third-party websites. We do not control or endorse third-party content and accept no responsibility for accuracy, reliability, or legality thereof.
Accessing third-party websites is at your own risk.
11. Intellectual Property
All content on this website, including text, images, branding, and digital materials, is protected by intellectual property laws.
Unauthorised use, reproduction, or distribution is prohibited.
12. Data Protection and POPIA Compliance
We process personal information in accordance with our Privacy Policy, Cookie Policy, and Privacy & POPIA Notice.
Limited information may be shared with third parties such as couriers and payment processors strictly for order fulfilment and legal compliance.
13. Acceptance of Disclaimer
By accessing or using onlinehealthshop.co.za, placing an order, or purchasing any product, you confirm that:
- You have read and understood this Website Disclaimer.
- You agree to be bound by its terms.
- You accept responsibility for product use.
If you do not agree, you must immediately discontinue use of this website.
